Terms & Conditions
Refund Policy
Terms & Conditions
All products are sold "as is". By completing your purchase, you accept full responsibility, as refunds are not provided. However, exchanges are available if you notify us via idexhibit@gmail.com within 5 days of the posted delivery date. Exchanges can only be made for products of equal or lesser value. If the exchanged item is of lesser value, you will receive a refund for the difference, minus a $12 restocking fee. Approvals for exchanges are at the sole discretion of IDEXHIBIT.
All vintage items may have imperfections due to their unique history and character.
All digital products are non-refundable.
Shipping Policy
Order Processing Times
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Orders take 1-2 business days to process before shipping (excluding weekends and holidays).
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Processing times may take 1-2 business days longer during sales or holiday seasons.
Shipping
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Domestic Orders:
All domestic orders are shipped via USPS and typically arrive within 2-4 business days after shipment. However, delivery times may be affected by extreme weather, or other unforeseen circumstances. Once you receive your tracking number, please direct any delivery-related inquiries to postal provider. -
Lost or Mis-Delivered Packages:
If your package is lost or mis-delivered, please file a claim with USPS or other package providers before contacting us. We are unable to assist with lost or delayed packages without a claim number. -
International Customers: Please contact idexhibit@gmail.com before purchasing. You may be directed to one of our third party platforms for checkout via Poshmark, Mercari, Ebay or Depop.